Terms of service

TERMS OF SERVICE

Last updated: July 2026

Overview
This website is operated by VetBrace. The terms "we", "us", 
and "our" refer to VetBrace. By visiting vetbrace.shop or 
purchasing from us, you agree to these Terms of Service 
in full.

Please read these Terms carefully before using our site. 
If you do not agree, please do not use this website.

Our store is hosted on Shopify Inc., which provides the 
e-commerce platform for our sales.

Section 1 – Eligibility
By using this site, you confirm that you are at least 18 
years of age, or that you have parental consent to use 
this site. You may not use our products for any unlawful 
purpose.

Section 2 – General Conditions
We reserve the right to refuse service to anyone at any 
time. You may not reproduce, resell, or exploit any part 
of this service without our express written permission.

Section 3 – Accuracy of Information
Content on this site is provided for general informational 
purposes only, including educational content about canine 
IVDD and spinal health. We make reasonable efforts to keep 
information accurate and current, but we do not warrant 
its completeness or accuracy, and none of it constitutes 
veterinary advice. We reserve the right to modify content 
at any time.

Section 4 – Pricing and Service Changes
Prices are subject to change without notice. We reserve 
the right to modify or discontinue any product or service 
at any time. We are not liable for any price changes, 
modifications, or discontinuations.

Section 5 – Products
We have made every effort to display product colors and 
images accurately. However, we cannot guarantee that your 
device's display will reflect actual product colors 
accurately. Product descriptions are subject to change 
without notice. Our products are designed to support and 
assist — they are not a substitute for veterinary diagnosis, 
treatment, or professional medical advice.

Section 6 – Billing and Order Information
We reserve the right to refuse or cancel any order. You 
agree to provide accurate, complete, and current billing 
and account information for all purchases. You are 
responsible for keeping your account information up to 
date.

Section 7 – Third-Party Links
Our site may contain links to third-party websites. We 
are not responsible for the content, accuracy, or 
practices of any third-party sites. Visiting third-party 
links is at your own risk.

Section 8 – User Submissions
Any feedback, suggestions, or submissions you send us may 
be used by VetBrace freely and without compensation or 
obligation of confidentiality. You confirm that any 
content you submit does not infringe upon third-party 
rights.

Section 9 – Personal Information
Your personal information is handled in accordance with 
our Privacy Policy, which is incorporated into these 
Terms by reference.

Section 10 – Errors and Omissions
Our site may occasionally contain typographical errors, 
inaccuracies, or omissions in product descriptions, 
pricing, or availability. We reserve the right to correct 
errors and cancel orders where inaccurate information 
exists, without prior notice to you.

Section 11 – Prohibited Uses
You may not use this site or its content to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload viruses or malicious code
- Collect personal information of other users
- Interfere with the security or integrity of this site
- Engage in any fraudulent or harmful activity

Section 12 – Disclaimer of Warranties
All products and services are provided "as is" and "as 
available" without warranties of any kind, express or 
implied. We do not guarantee that the service will be 
uninterrupted, error-free, or free of viruses or other 
harmful components.

Risk of loss and title for purchased products passes to 
you upon delivery to the carrier. We are not responsible 
for loss or damage occurring after the package has been 
collected by the carrier.

Section 13 – Limitation of Liability
To the fullest extent permitted by applicable law, VetBrace 
and its affiliates, employees, and service providers 
shall not be liable for any indirect, incidental, 
special, punitive, or consequential damages arising from 
your use of this site or our products. Our total 
liability shall not exceed the amount you paid for the 
product giving rise to the claim.

Section 14 – Indemnification
You agree to indemnify and hold harmless VetBrace and its 
affiliates, partners, officers, and employees from any 
claim, demand, or expense (including legal fees) arising 
from your breach of these Terms or violation of any law 
or third-party rights.

Section 15 – Severability
If any provision of these Terms is found to be unlawful 
or unenforceable, that provision will be enforced to the 
maximum extent possible, and the remaining provisions 
will remain in full effect.

Section 16 – Termination
These Terms remain in effect until terminated by either 
party. We may terminate your access at any time if you 
violate these Terms. You remain liable for all amounts 
due up to the date of termination.

Section 17 – Governing Law
These Terms of Service are governed by the laws of 
[PLACEHOLDER — CONFIRM JURISDICTION]. Nothing in these 
Terms limits any mandatory consumer protection rights you 
may have under the laws of your country of residence.

Section 18 – Changes to These Terms
We reserve the right to update these Terms at any time. 
Changes will be posted on this page with an updated date. 
Your continued use of our site after changes are posted 
constitutes your acceptance of the updated Terms.

Section 19 – Contact
Questions about these Terms should be directed to:
Email: info@vetbrace.shop

© VetBrace. All rights reserved.