Terms of service
TERMS OF SERVICE
Last updated: July 2026
Overview
This website is operated by VetBrace. The terms "we", "us",
and "our" refer to VetBrace. By visiting vetbrace.shop or
purchasing from us, you agree to these Terms of Service
in full.
Please read these Terms carefully before using our site.
If you do not agree, please do not use this website.
Our store is hosted on Shopify Inc., which provides the
e-commerce platform for our sales.
Section 1 – Eligibility
By using this site, you confirm that you are at least 18
years of age, or that you have parental consent to use
this site. You may not use our products for any unlawful
purpose.
Section 2 – General Conditions
We reserve the right to refuse service to anyone at any
time. You may not reproduce, resell, or exploit any part
of this service without our express written permission.
Section 3 – Accuracy of Information
Content on this site is provided for general informational
purposes only, including educational content about canine
IVDD and spinal health. We make reasonable efforts to keep
information accurate and current, but we do not warrant
its completeness or accuracy, and none of it constitutes
veterinary advice. We reserve the right to modify content
at any time.
Section 4 – Pricing and Service Changes
Prices are subject to change without notice. We reserve
the right to modify or discontinue any product or service
at any time. We are not liable for any price changes,
modifications, or discontinuations.
Section 5 – Products
We have made every effort to display product colors and
images accurately. However, we cannot guarantee that your
device's display will reflect actual product colors
accurately. Product descriptions are subject to change
without notice. Our products are designed to support and
assist — they are not a substitute for veterinary diagnosis,
treatment, or professional medical advice.
Section 6 – Billing and Order Information
We reserve the right to refuse or cancel any order. You
agree to provide accurate, complete, and current billing
and account information for all purchases. You are
responsible for keeping your account information up to
date.
Section 7 – Third-Party Links
Our site may contain links to third-party websites. We
are not responsible for the content, accuracy, or
practices of any third-party sites. Visiting third-party
links is at your own risk.
Section 8 – User Submissions
Any feedback, suggestions, or submissions you send us may
be used by VetBrace freely and without compensation or
obligation of confidentiality. You confirm that any
content you submit does not infringe upon third-party
rights.
Section 9 – Personal Information
Your personal information is handled in accordance with
our Privacy Policy, which is incorporated into these
Terms by reference.
Section 10 – Errors and Omissions
Our site may occasionally contain typographical errors,
inaccuracies, or omissions in product descriptions,
pricing, or availability. We reserve the right to correct
errors and cancel orders where inaccurate information
exists, without prior notice to you.
Section 11 – Prohibited Uses
You may not use this site or its content to:
- Violate any applicable laws or regulations
- Infringe upon intellectual property rights
- Upload viruses or malicious code
- Collect personal information of other users
- Interfere with the security or integrity of this site
- Engage in any fraudulent or harmful activity
Section 12 – Disclaimer of Warranties
All products and services are provided "as is" and "as
available" without warranties of any kind, express or
implied. We do not guarantee that the service will be
uninterrupted, error-free, or free of viruses or other
harmful components.
Risk of loss and title for purchased products passes to
you upon delivery to the carrier. We are not responsible
for loss or damage occurring after the package has been
collected by the carrier.
Section 13 – Limitation of Liability
To the fullest extent permitted by applicable law, VetBrace
and its affiliates, employees, and service providers
shall not be liable for any indirect, incidental,
special, punitive, or consequential damages arising from
your use of this site or our products. Our total
liability shall not exceed the amount you paid for the
product giving rise to the claim.
Section 14 – Indemnification
You agree to indemnify and hold harmless VetBrace and its
affiliates, partners, officers, and employees from any
claim, demand, or expense (including legal fees) arising
from your breach of these Terms or violation of any law
or third-party rights.
Section 15 – Severability
If any provision of these Terms is found to be unlawful
or unenforceable, that provision will be enforced to the
maximum extent possible, and the remaining provisions
will remain in full effect.
Section 16 – Termination
These Terms remain in effect until terminated by either
party. We may terminate your access at any time if you
violate these Terms. You remain liable for all amounts
due up to the date of termination.
Section 17 – Governing Law
These Terms of Service are governed by the laws of
[PLACEHOLDER — CONFIRM JURISDICTION]. Nothing in these
Terms limits any mandatory consumer protection rights you
may have under the laws of your country of residence.
Section 18 – Changes to These Terms
We reserve the right to update these Terms at any time.
Changes will be posted on this page with an updated date.
Your continued use of our site after changes are posted
constitutes your acceptance of the updated Terms.
Section 19 – Contact
Questions about these Terms should be directed to:
Email: info@vetbrace.shop
© VetBrace. All rights reserved.